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Letter From the CEO: Staying Positive During a Crisis

There’s no denying it: The last few months have been tough. Dealing with the fallout from the coronavirus pandemic has been difficult for everyone, but, as is always the case, the autism community is no exception with our own set of challenges.

Staying positive is always a challenge, but right now, it feels impossible for a lot of people—including some in our own Intercare community. That’s why, as we move into the summer months, we here at Intercare wanted to take a moment to come together and look for the bright side during this difficult moment.

The APA (American Psychological Association) stresses the role of communication (especially between parents and children) and connection in maintaining a positive outlook during these trying times. Staying connected with our communities—including friends, extended family, and other groups that share our experiences—gives us outlets to discuss our feelings, relieve our stress, and, most importantly, maintain a sense of normality during a decidedly not-normal time. When it comes to creating a positive environment for children during the pandemic, the APA says that focusing on routines and schedules is key. As parents of children with autism know all too well, this is even more important for kids living with ASD.

If you and yours are struggling with positivity right now, we want you to know that you’re not in it alone and we’re here to help. Through quarantines and stay at home orders, Intercare has remained committed to providing our clients with access to the services they need.

With our wide range of remote care options and extensively-trained staff who are experts in remote care, we are prepared to continue serving our clients through quarantines and beyond. Since most funding sources have approved telehealth services, Intercare clients are covered and can maintain social distancing measures for as long as they’d like without sacrificing on care. For more information about Intercare’s telehealth services, call 888-428-3223.

Remember: Each month, we’ll be sharing this newsletter with our staff and community to help keep you connected to all things Intercare. If you want more updates like this one delivered to your inbox, please subscribe to the newsletter and be sure to share with other members of the Intercare community.

I always welcome feedback and love hearing from you. If you want to reach out about the newsletter or any other Autism related matter, don’t hesitate to email me at

Arnon "Noni" Heller Psy.D.

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